Store Returns & Exchanges Policies
Refund Policy
• No refunds / No exchange / Only store credit. We do not refund money / We only give store credit for the amount paid minus the shipping and tax costs.
• Store credits expire after 1 year.
ALL ITEMS ON SALE, FLASH SALE OR DISCOUNT ARE FINAL SALE/ NOT EXCHANGE/ NOT REFUND
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Return & Exchanges
-Online purchases made through the Site are valid for store credit within 5 days from the received date. Send an email to , explaining your change reasons including your invoice number.
- You will received the answer by email and the address where send the package back to us.
-You must return the piece in the same conditions that you received it. u
-The Pieces with special discounts have no exchange.
-Colors may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions.
-Please allow 3-5 business days after we receive your package to process your exchange. You will be notified via email when your return is processed with online credit issued.
-The client covers the shipping cost for changes. Shipping fees are not refundable.
-Is customer responsibility check the delivery status with the return tracking number
-Let's Open The Wine responsible for damaged, missing or packages LOST IN TRANSIT.
Qualifications for Return / Exchange:
• You must return the piece in its original packaging in the same conditions that you received it. Parts in poor condition will not be accepted for changes.
• Accessories are final sale have, no exchange.
• The Pieces with special discounts have no exchange. ALL PRODUCTS ON SALE ARE FINAL SALE
Term & Conditions
• If your package has not arrived within 7 days after delivery, you must notify Let's Open The Wine.
• The customer must track their package with the tracking number provided by Let's Open The Wine.
• We accept credit / debit cards / PayPal.